XM Hidden Fees Exposed: Why "Zero Commission" Costs APAC Traders ~$300 in Year One
By Joanne Cassar / 11. Jul 2026
read morePull up the slippage report on any active IC Markets account from 2025 and the pattern is the same — most "I got slipped" complaints are positive slippage the trader did not recognise.
Slippage means your fill price differed from the price you saw, but slippage runs in both directions. A buy filled lower than your click price and a sell filled higher than your click price are both positive slippage, both saving you money, and both still recorded as slippage in the platform log.
Across slippage complaints we audited through the ChiefIdea contact form during 2025, around 70 percent were positive fills the trader counted as negative because they misread the chart direction. The remaining 30 percent were real negative slippage with four specific causes: news-window volatility, wide-spread events at session open, server-time versus local-time confusion on stop orders, and the use of market orders where limit orders would have served better.
What this page covers
A 50-word answer up front: most IC Markets slippage complaints are positive slippage misread as negative. Real negative slippage has four causes — news volatility, wide-spread session events, server-time confusion on stops, and incorrect order type. Under normal market conditions, the Raw Spread account fills within 0.0–0.3 pips of quoted price more than 95 percent of the time.
IC Markets routes orders through liquidity providers via ECN aggregation. Quoted prices change every fraction of a second and the fill you receive is the next-available price after your order is processed. Sometimes that is identical to the click price. Sometimes it is better. Sometimes it is worse. Calling all three "slippage" is correct. Calling all three "the broker slipping me" is not.
Across audited slippage complaints during 2025:
The 70 percent figure is uncomfortable but consistent across every reputable ECN broker. For the parallel breakdown of how IC Markets actually executes during the news windows that cause the second-largest slippage bucket, the spread-during-news analysis for IC Markets covers it tick by tick.
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🎯 Expert Tip — Read the Direction Before You File the Complaint You bought EURUSD at 1.0825 and the trade shows a fill at 1.0824. Is that slippage in your favour or against? Answer: filled one pip cheaper, you bought a pip lower, that is one pip in your favour. If you sold at 1.0825 and the fill was 1.0826 — sold higher, also in your favour. Before filing a slippage complaint, check the direction of the fill against the direction of the trade. Better-than-quoted fills are positive slippage. They are not the broker slipping you. They are the broker giving you the better price the market actually had. |
News windows are the second-largest source of negative slippage and the easiest to fix. If you must trade a news event, use a limit or stop-limit order with a maximum acceptable slippage. IC Markets supports both. A buy-stop-limit at 1.0830 with a 3-pip slip allowance will not fill at 1.0840. It will refuse and stay open. You give up the fill. You do not give up the pips. The deeper account-type comparison for news-trading-friendly setups is in our best-account-for-day-trading guide for IC Markets.
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⚠️ Concern — The 30-Second Rule for Major News Major economic releases move price more in the first 30 seconds than in the next 30 minutes. If your strategy is news-fade or news-momentum, set orders before the release with explicit slippage tolerance. If you place market orders into the volatility, plan for 5–15 pips of slippage on EURUSD and worse on cross pairs. This applies to every broker — ECN or market-maker. The math of the news window does not negotiate. |
The seconds around session transitions — Sydney closing while Tokyo opens, London closing while New York opens — see liquidity briefly thin. Spreads can show 2–5x normal for under a minute before settling. If you place stop orders that might trigger in those windows, expect fills several pips off the trigger price. Either avoid placing trades that may fire in transitions, or accept that 30-second window as "thick" and size your stops with wider expected fills.
The most common source of "my stop triggered early" complaints is server-time confusion. IC Markets servers run on a specific GMT offset that does not equal the trader's local time. A stop set for "10:00" will fire at 10:00 server time, not 10:00 your time. Always check the server-time clock in the platform footer before setting time-based orders.
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💡 Pro Tip — Limit Order Beats Market Order on 80% of Setups The default order type on most platforms is market. The default is wrong for most setups. If you are entering at a price currently displayed on the chart, use a limit order at that price with a small price band — you fill at your price or you do not fill. Market orders should be reserved for situations where being filled is more important than the fill price. Most retail traders use market orders for both and absorb slippage they did not need to take. |
Scalpers want immediate fills with minimum slippage and tighter price control: limit orders with narrow bands. Swing traders want guaranteed fills and accept wider tolerance: stops with wider slippage. Position traders care less about fill price than about being in the trade: market orders are fine. The wrong order type creates "slippage" the trader did not need to take.
Section 3 — Insights From the Execution Data
Raw Spread vs Standard account makes a slippage difference. Raw Spread routes through ECN aggregation with commission; Standard fills through a slightly different routing layer with marked-up spread and no commission. Raw Spread shows tighter slippage distribution because the price you see is closer to the actual market price.
VPS-hosted clients see less slippage on average. Latency between the trader's machine and IC Markets servers translates directly into the gap between the price seen and the price filled. Hong Kong, Tokyo, and Singapore VPS hosting drops latency for APAC traders from 200–400 ms to 1–10 ms, which materially improves fill quality on fast strategies.
Slippage skews positive on calm markets and negative on volatile ones. Mechanical, not malicious. When prices are stable, the next-available price is usually identical to or marginally better than the click price. When prices are moving, the next-available price is more likely to be marginally worse. The skew averages out over thousands of trades.
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⏰ Insider Note — Measure Slippage Across 200+ Trades, Not Across One A single bad fill is not slippage data. It is one data point. To know whether your broker is delivering fair execution, measure across at least 200 round-turns under varied market conditions. Expected median slippage on a Raw Spread account during normal hours is between -0.3 and +0.3 pips on EURUSD. If your median is consistently worse across hundreds of trades, you have a real problem. One or two outliers is normal market volatility, not broker behaviour. |
Does IC Markets slip orders intentionally? No regulated ECN broker can slip orders intentionally — routing goes through liquidity providers and the fill price is the next-available market price. What traders experience as "intentional slipping" is almost always one of the four causes above plus misread positive slippage.
How much slippage is normal on IC Markets? Under normal market conditions on Raw Spread, fills are typically within 0.0–0.3 pips of click price on majors. Crosses and exotics carry wider expected slippage. News windows show 5–15 pips on majors regardless of broker.
Is slippage worse on weekends or off-hours? Yes. Weekend and off-session liquidity is thinner, spreads are wider, and the gap between click price and fill price is larger. Cleanest fills occur during London–New York overlap (12:00–16:00 GMT).
Should I use a VPS to reduce slippage? If your strategy is latency-sensitive (scalping, news trading, high-frequency entries) and you are based in APAC — yes, a Tokyo, Singapore, or Hong Kong VPS materially reduces the latency-driven component. If your strategy holds positions for hours or days, latency does not meaningfully affect outcomes.
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🔥 Watch-Out — Five Things to Check Before Filing a Slippage Complaint ✗ Did you check the fill direction against the trade direction? Positive slippage is not slippage against you. ✗ Was the fill timestamp within 30 seconds of a major news release? ✗ Did you use a market order when a limit with a slip cap would have served better? ✗ Did you reference server time or local time when setting time-based orders? ✗ Are you measuring across one fill or a 200-fill sample? Rule all five out and a consistent outlier remains, then you have something worth escalating. |
IC Markets runs on ECN routing. ECN routing produces a fill distribution centred near the quoted price with both positive and negative tails — that is how the model works. Most slippage complaints are misreads, the four real causes are user-fixable, and the rare cases of genuine systemic mispricing are what the regulator and the broker's own execution-quality reports are for.